GoToAssist is about the same pricing when you factor in TeamViewer upgrade costs, I haven't done a POC with it yet, but I'm either upgrading to TeamViewer 11 or moving on to GoToAssist next year. Explore TeamViewer software pricing, features, and read our users TeamViewer web conferencing software reviews.
They put out a new major release about every 2 years (although the move from v10 to v11 was a lot quicker) & push hard for you to upgrade if you're not on the current version, I had to jump from v7 to v9 because there were a lot of issues using v7 with Win 8 endpoints. Learn about TeamViewer at TechnologyAdvice. Before I got the Ent license I ran into plenty of issues across multiple phones & versions where I'd jump on a machine from my phone for quick support, then decide I needed to use a PC instead, and the service would recognize the phone channel as still active even after a phone reboot, and I'd have to wait (usually less than 5min) before I could connect to the remote machine from my laptop. What that means is you can connect to as many remote machines as you want simultaneously, but only from 1 device at a time. Since I have already mentioned ealrier that for the purpose of this blog, we will be testing the Teamviwer Remote Assistance feature with Intune for the Windows platform, here I will be taking you through the steps required to deploy.
Prepare TeamViewer Host to be deployed to managed endpoints. The pricing is for unlimited endpoints & licensed per "channel" (not necessarily per-tech). The TeamViewer-Intune integration is now complete. I'm in a similar spot with a few less users & currently have a TeamViewer v9 Enterprise license, I also used it at an MSP prior to this job.
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